Shipping Policy

Free Standard Shipping

Kicks Generation Toys offers FREE Standard Shipping on eligible orders of $300 or more before tax to street addresses within the contiguous United States.

Free shipping will automatically apply at checkout when your order meets the qualifying amount.

Free Standard Shipping does not apply to Alaska, Hawaii, U.S. territories, P.O. boxes, or other destinations requiring special shipping arrangements.

Certain oversized, unusually heavy, or specially designated products may be excluded from free shipping. Any applicable shipping restrictions will be noted on the product page.

In-Stock & Pre-Order Items

Orders containing both in-stock and pre-order items may be held until all items are available so they can ship together.

If you would like available items shipped separately before your pre-order items arrive, additional shipping charges may apply to the separate shipment.

Because pre-order release dates are estimates provided by manufacturers and distributors, arrival dates may change without notice.

Shipping Methods

We primarily use UPS Ground and USPS Ground Advantage for Standard Shipping. Carrier selection is determined by Kicks Generation Toys based on package size, weight, destination, and other shipping requirements.

When Free Standard Shipping applies, Kicks Generation Toys will select the appropriate standard shipping method.

Processing Time

Most in-stock orders are processed and shipped within 1–2 business days after payment is received.

Orders placed on weekends or holidays will begin processing on the next business day. Processing times may be longer during holidays, major product releases, conventions, sales events, or periods of unusually high order volume.

Expedited Shipping

Expedited shipping may be available for an additional charge. Available services and rates will be displayed at checkout when applicable.

Expedited delivery estimates are based on business days and generally do not include weekends or holidays. Selecting expedited shipping changes the carrier's transit time but does not necessarily change our order processing time.

Tracking & Delivery

Once your order ships, you will receive a shipping confirmation email containing tracking information.

Standard shipping typically takes approximately 3–7 business days after shipment, depending on the destination, carrier, weather, and other circumstances outside our control.

Carrier delivery estimates are estimates and are not guaranteed unless specifically stated by the carrier.

Shipping Protection

Kicks Generation Toys is responsible for your shipment until the carrier confirms delivery to the address provided with your order.

Once a package has been marked Delivered by the carrier, Kicks Generation Toys is not responsible for theft, loss, or disappearance of the package after delivery.

If Shipping Protection is offered at checkout, customers may choose to purchase it for additional protection subject to the applicable coverage terms.

For high-value orders, we may require a signature upon delivery at our discretion.

Please make sure your shipping address is complete and accurate before submitting your order.

Large, Heavy & Special-Handling Items

Certain oversized, unusually heavy, high-value, or special-handling products may have additional shipping requirements or charges. When applicable, these restrictions will be identified on the product page or during checkout.

Questions or Shipping Issues

If you have questions about shipping, tracking, or an order you have placed, please contact Kicks Generation Toys Customer Support. We will be happy to assist you.

Shipping Methods

We offer the following services for domestic delivery:

• USPS
• UPS

We offer the following services for International delivery:

• DHL
• UPS

Delivery Estimates

Delivery times vary depending on the shipping method selected.   Usually takes 2-3 days via USPS priority mail or 5 to 7 business days via UPS ground and USPS ground advantage.

Under normal circumstances the stated delivery day/range is accurate 99% of the time. There will be a small portion of shipments that take longer. If your delivery has not arrived we suggest you check the tracking to get a package update. Please be advised that some addresses may consistently take longer than the stated delivery dates. Deliveries may also take longer if you live in an area that is experiencing an unexpected service delay, such as severe weather, natural disasters, unscheduled events, etc.