Pre Order FAQ

NO Pre-order Payment

No payment is necessary until the item arrives at our warehouse and is ready to ship. When you purchase a pre-order we will ask you to indicate how you would like to pay for the item. All accepted payment methods may be used to pay for pre-orders, including PayPal. If you choose to pay when the item(s) arrive, you simply fill out all of the necessary information like you would on an in stock item including shipping methods. When ask for payment, you select "Pre Order No Payment is required until the product is ready to ship" Option.  Selecting the "Pre Order" option will not charge you until the item arrives. We realize this may be months in advance, so you have the option to change payment methods at any time before the item arrives. Once the item arrives at the warehouse we will process your order and send you an invoice and charge your chosen payment method.

Non-Refundable Down Payments

Some expensive or custom items may require a non-refundable down payment due at the time of order placement. We purchase the item on your behalf and want to be certain you really want it before we place our order. You will have to agree to and pay the Non-Refundable down payment to place your pre-order.

If you change your mind and wish to cancel your pre-order, your non-refundable down payment will not be refunded.

Pre-order Pricing

Due to the nature of pre-orders, pricing may sometimes change after we list the product for presale.

If the price is reduced and your item is still on pre-order, your price will be adjusted so you receive the lowest price.

In some cases we may not have exact pricing from our vendors when an item is listed for presale. If this occurs, we list the estimated price on the website with an explanation that the pre-order price will be adjusted when final pricing is known.

In rare circumstances, mandatory price changes may happen to a pre-order. This could occur when we receive a solicitation from a vendor with a pricing error or when product import tariffs are assessed by the United States government. In the event that the price increases, we will notify affected customers. As always you are free to cancel your pre-order at any time.